🏨 Pilot · Hotel Mahabir Palace

Guest communication
done thoughtfully

Automated messages that feel human β€” from booking to checkout, and a little thank you after.

πŸ“¬ Guest journey

πŸ“…
Booking confirmed
Reservation created
↓
πŸŒ…
Day before arrival
Pre-arrival note
↓
πŸ”‘
Check-in day
Welcome message
↓
🧳
Checkout day
Farewell & thanks
↓
⭐
Day after checkout
Review request
Journey

What guests hear, step by step

Simple, warm messages that arrive at just the right moment.

πŸ“…
Step 1
Booking confirmation
Thank you β€” your reservation is confirmed. We look forward to hosting you.
πŸŒ…
Step 2
Pre-arrival
We can't wait to welcome you tomorrow. Check-in from 2 PM.
πŸ”‘
Step 3
Welcome
Welcome to Mahabir Palace! Let us know if you need anything at all.
🧳
Step 4
Checkout
Thank you for staying with us. Safe travels, and we hope to see you again.
⭐
Step 5
Review request
If you enjoyed your stay, we'd love a quick review. It means the world to us.
Upcoming

Scheduled messages

A quick glance at what's going out over the next few days.

GuestPhoneCheck-inCheck-outNext messageStatus
John Smith+977 98XXXXXXXXTomorrow22 JunWelcome⏳ Scheduled
Sarah Lee+977 97XXXXXXXXToday21 JunCheck-in instructions⏳ Pending
Mike Jones+977 98XXXXXXXXYesterdayYesterdayReview requestβœ“ Sent
Templates

Messages that feel like you

Each note is personalised with the guest's name and dates. Edit them anytime.

βœ…
sent at booking
Confirmation
Dear John,

Thank you for choosing Hotel Mahabir Palace.
Your stay 20–22 Jun is confirmed.

We look forward to welcoming you.
βœ“βœ“ delivered
πŸŒ…
1 day before
Pre-arrival
Dear John,

We look forward to welcoming you tomorrow.
Check-in from 2 PM.

πŸ“ maps.google.com/mahabir-palace
βœ“βœ“ delivered
⭐
1 day after
Review request
Dear John,

Thank you for staying with us.
If you have a moment, we'd love your feedback.

⭐ g.page/mahabir-palace/review
βœ“βœ“ delivered
Why this matters

What this brings to the hotel

More than automation β€” it's about connection and ease.

⚑

Less manual work

Staff spend hours on repetitive messages. This handles it automatically.

🌟

Warmer guest experience

Timely, thoughtful messages make guests feel seen and cared for.

πŸ“ˆ

More reviews

Automated review requests help build your online presence effortlessly.

πŸ”—

Works with Sarvanam PMS

Pulls reservation data directly β€” no extra data entry.

Integration

How it connects

It sits quietly between your PMS and your guests, doing the work in the background.

πŸ–₯️
Sarvanam PMS
Your system
β†’
πŸ“€
Guest data
Reservation details
β†’
βš™οΈ
Automation
Schedules & sends
β†’
πŸ’¬
SMS / WhatsApp
Delivery
β†’
🧳
Guest
Receives message
Roadmap

What's possible next

Once the core is solid, we can add more thoughtful touches.

πŸš–
future

Airport pickup

Ask guests if they need a ride, connected to your transport service.

πŸ—ΊοΈ
future

Local tips

Share nearby restaurants, temples, and hidden gems.

🍽️
future

Upsell services

Offer spa, upgrades, or dining packages.

πŸ’¬
future

Mid-stay feedback

Catch issues early and improve the stay in real time.

βœ‰οΈ
future

Personalised welcomes

Tailor messages for honeymooners, business travellers, or returning guests.

πŸ…
future

Repeat guest recognition

Welcome back returning guests with a warm, familiar note.

🏨

Pilot program

Designed for Hotel Mahabir Palace to explore how thoughtful automation can improve guest experience and reduce staff workload.

βœ“ Booking confirmation βœ“ Pre-arrival βœ“ Welcome βœ“ Checkout βœ“ Review request
Concept demonstration Β· Hotel Mahabir Palace